My-iClinic is committed to maintaining the privacy and accuracy of your personal information and to protecting such information from loss, misuse, unauthorised access, alteration and destruction.

Please read this Privacy Policy carefully to understand how we collect and process your personal information. This Privacy Policy may change from time to time, so please check back periodically. If you have any questions regarding our privacy practices, please email [email protected] or contact us at the following address:

960 High Road,
North Finchley
N12 9RY

Tel: 0208 445 8877

Your Personal Information

We want to give you as much control as possible over information that personally identifies you (“Personal Information”). In general, you can visit our site without telling us who you are or revealing any of your Personal Information. However, you will be required to disclose certain Personal Information if you:

When you supply Personal Information during any of the above activities, please rest assured that your details will be held securely and only used for purposes that are directly related to your reasons for submitting them (e.g. responding to your question).

Request Your Personal Information

If you would like to view the Personal Information we hold on you (if any), please email [email protected]. We aim to respond to all Personal Information requests within 1 month (although we may require more time if your requests are particularly numerous or complex). If your Personal Information is incorrect or out of date, we will be happy to rectify this. We are also happy to delete your Personal Information if you wish (except in certain special circumstances – for instance, if we need to retain your Personal Information in order to comply with a legal obligation).

Google Analytics

Like many website owners, we use Google Analytics to automatically gather non-personal information about the usage of our site. We collect this non-personal data only on an aggregate basis. We do not connect this non-personal data to any Personal Information collected from you. This collective data helps us improve your online experience and facilitate your visit to our website. However, if you do not want to be included in our Analytics data, you can opt out of Google Analytics using this browser add-on.

Our Mailing List

We will not include your details in any mailing lists unless you give us permission to do so when you submit your Personal Information via the My-iClinic website. If you ask to be added to our mailing list, we will occasionally contact you with news and promotions that are relevant to My-iClinic. We may also select unaffiliated companies to occasionally send you information about products, services and special offers that are related to My-iClinic’s products and services. We will share Personal Information with those unaffiliated companies for this purpose only. We only share Personal Information with groups whose policies regarding Personal Information are consistent with our own privacy policy or who agree to abide by our policies with respect to Personal Information. Please note that, once subscribed to our mailing list, you may unsubscribe at any time by clicking the ‘unsubscribe’ link in the emails we send (alternatively, you may contact us and ask to be removed from our mailing list).

Disclosure of Personal Information

My-iClinic takes very seriously its responsibility to keep your Personal Information (including your financial and health-related information) private. In most cases, we will not disclose your Personal Information to any unaffiliated person or group without your permission. However, we may disclose Personal Information when required to do so by law or when such action is necessary or appropriate (a) to conform to the edicts of the law or comply with legal process served on My-iClinic, (b) to protect and defend the rights or property of My-iClinic, or (c) to protect the personal safety of users of our website. We reserve the right to contact the appropriate authority at our discretion when it appears that activities that are illegal or violate My-iClinic’s terms of service are taking place.

How We Safeguard Children’s Privacy

We currently do not knowingly collect or use Personal Information from children under the age of 13, and we will never do so without first obtaining verifiable consent from a parent or legal guardian. Should a child whom we know to be under the age of 13 send Personal Information to us, we will only use that information to respond directly to that child, and we will make every reasonable effort to inform the child’s parent/guardian that we have been sent their child’s Personal Information.

Practices of Merchants and Links to My-iClinic’s Website

My-iClinic is not responsible for the data collection and use practices of merchants and other companies to whom our website links.


By using My-iClinic website, you signify your agreement to the terms and conditions of this Privacy Policy. If you do not agree to these terms and conditions, please do not disclose any Personal Information via the My-iClinic website.

Changes to This Privacy Policy

My-iClinic may make changes to this Privacy Policy from time to time. We will post changes to our policy here, so be sure to check back periodically. Your continued use of My-iClinic’s website following the posting of any changes to this policy shall mean that you have accepted those changes.

Questions, Comments & Concerns

If you have any questions or comments about our use of Personal Information or about this Privacy Policy, please get in touch using the contact details listed here. My-iClinic will use reasonable efforts to promptly investigate any complaint you may have regarding our use of Personal Information and to comply fully with the legal and regulatory supervisory authorities responsible for enforcing our adherence to the privacy principles stated above.